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We would love to hear about it, and we are really excited that you would allow us the pleasure of being a small part of it! We are always ready to answer all of your questions, and share whatever knowlege we have to insure that you have a successful project. But most of all, it is very important to us that you know our stand on the privacy of our customer information, it's real simple. We flatly refuse to share it with anyone... for any price!
Premium Doors Direct is an Internet company, and as such, the system of communication that works very well for us is to get some preliminary project information from you through the use of this form. We then get back in touch with you promptly by the method you prefer with answers to questions that are relevant and important to you now. You put a lot of thought into the questions you have, we strive to at least be prepared with the answers to those questions. This way, there isn't a lot of wasted time and phone cost by you in the process of communicating with us. And ultimately, we have a great conversation!
We gladly accept your major credit cards, personal or business checks, money orders, or certified cashiers checks. We ONLY accept your credit card numbers over the phone for security reasons. It also lets you know that you are actually giving it out to whom you expect, and we can verify that the person to whom we are speaking with is in fact the actual owner of the card. In regards to payment by check, a few days must be allowed for bank clearance of the check. We appreciate your patience in these matters.
Our staff members are knowledgeable in all areas of door craftsmanship, design; and are eager to provide you with all the expert information and guidance needed to achieve your project goals. You have real questions; we have real answers that don’t beat around the bush with over-technical responses. We feel that if you already knew the answer, you wouldn't’t be asking! So whatever your technical knowledge is, tell us about your project!
If you prefer, you may order by phone at XXXX-XXX-XXXX.
premiumdoorsdirect.com ships products all over the country. We ship our doors from our manufacturer directly to your home or preferred location.
Doors are packaged in heavy duty wooden crates to help insure their safe arrival. We go to great lengths to make sure that the packaging is designed specifically for the amount of product they are to contain. In short, every crate is a custom build in itself! When placing your order, be aware that the cost of shipping multiple doors is a lot more economical than shipping just one.
Damage to the shipment is very rare, but from time to time unfortunate things do happen. When you receive your shipment inspect it THOROUGHLY with the driver before signing your receipt. You are the only one who can verify that your shipment has arrived successfully! A few extra minutes at this point of the project will save great headaches later. If there are any problems, call us immediatly.
We use only the top rated carriers in the country with fantastic track records of delivery. Together with our method of containment and their attention to quality handling of the shipment, we have had tremendous success with delivery records. Because we use them so often, we are able to get the best possible shipping rates available. And of course, this savings is passed directly to you! There are some companies that gain profits from the shipping charges! We don’t mark up the cost of delivery, and never will. We are in the door business, not the freight business. You will see what it costs us to build the crate, and you will see what it costs us to deliver your product. It’s just that simple.
In instances where your purchase requires freight fees, freight charges will be pre-paid through your invoice and listed as such.